Tag Archives: manager

„What we think we become“ Feeling too much and not thinking enough?

https://www.youtube.com/watch?v=GSXYHqs0KPo

When I first saw the movie “The iron lady”, I fell in love with that part.

It is so well put that there is nothing to add to the meaning of what we hear. I don´t know if Margaret Thatcher really said that in her later years, but these could clearly the words of people having forged a place in history. Clairvoyance, action, persistence, values shape what a person is to become.

This message is for everyone. In leadership or not. It invites to be „in charge of“ and not simply a passenger in your life journey.

And we certainly live in a world today that invites us to share our feelings to others, whether it is about the emotions that we bear inside, and the emotions that we feel while watching, listening and reading trivial and non-trivial news and opinions on social media.

Feelings can most certainly be barriers to action by inciting people to self-pity, to lack of objectivity, to blame guilt on others for one´s difficulties. All this leading to decisions based on opinions that are not fully thought through. On the other hand, thinking develops an analytic view of the situation, and provides the essence of better decisions.

Does that mean that there is very little to gain from feelings? If they are negative feelings and blocking one´s ability to bounce back, most certainly. But as those feelings exist, they need to be acknowledged. In management, we value highly one´s capacity to emotional Intelligence to better understand the people they work with, and find out how to obtain the best from them. A speech based on objectivity alone does not go through to someone whose emotions hinder their capacity to reason.

And then of course, we must also acknowledge that enthusiasm, thirst for innovation and intuition are feelings as well. A young person starting a career feeling motivated and believing in himself does not reach that state through an algorithm, but through something immaterial. If those feelings can be so strong and so stimulating, we must take in account that feelings are just as necessary as clear thinking.

We often say that in dire situations, fear is not your enemy because it leads you to be cautious. You just need to be able to control it. The same goes with other feelings, we have to learn how they benefit us, and use them at our advantage.

As I said in the beginning, when I saw that line in the movie “Iron Lady”, I fell in love with this affirmation, I did’nt run it through a computer program to find it inspiring or accurate.

Agree, disagree, get in touch.

43607229 - hand drawn faces on sticky notes with on that stands out in a positive way

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Involvement requires taking a chance every day

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One of the skills involved pointed out in management is “involvement”.

For me, that latter skill translates as not being afraid to take a risk.
If you get involved in the work of your team, your opinion, your explanations and your advice all become material and are put to the test. If it works, you win, if it does not…you lose. But you do not lose as much as if you had not taken that chance.

One of the deeper impressions your management should project is credibility.

When I started out, I viewed credibility mainly as proving to those I managed that I was capable of doing the same things they were. I personally remember my first 3 months of managing among other people a salesperson over thirty years my elder who had total disrespect for me. I got my lucky break by being able to do a sale he had described me as impossible an hour earlier. And he begged me to put the sale on his salesperson code as one of the products sold came with a hefty bonus. From that day on, I told him how it was going to be.

Perhaps that is one of the original aspects of the quest for credibility: you cannot learn it, you can only seize it.

With time, your management position might go up and even if that does not happen, the needs and expectations of the team members grow as fast as their skills. They require new input, require new motivational goals, and require understanding better their point in the overall organization.

This year, as I am starting my third year on full time with swepro, I know that there will be new challenges for me just as for my team. From one company with one employee (I fired three a couple of weeks after my arrival), we now have three companies on the Central European market with ten salespeople introducing products beforehand unknown to this region. We are profitable on our older operations (Slovakia and Czech Republic), although much still needs to be done to reach the profitability we enjoy in competitive markets such as Germany where our products reduce production costs.

My personal objective is not to lose the edge over the technical aspect of selling. There is still a lot to do regarding the basic sales skills. We will work on reformulation and better reaction to objections. But with those that are the most ahead, the challenge will be to improve our strategic approach with our customers: managing time better, mapping the firms not forgetting people, processes and potential.

January has always been the month where I sometimes started smoking again. Because there is always a little stress factor taking a look at the challenges of the coming year. And evidently the risks that need to be taken from getting involved in the work of the team.

I hope they will look up to me. And they will if they know that I put what I tell them on the line and that I test it in real life.

In short, it takes energy not to retreat behind a computer and manage the daily issues. But there’s no other way than jumping in and sharing what you know, and sharing your vision even if it requires you to be occasionally wrong.

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